AIICO Pension Managers Limited understand the value of your data and the importance of protecting your data.  We respect the trust you repose in us in providing us with your data and we are completely committed to preserving, protecting and safeguarding data which you share with us.

This Privacy Policy outlines the information we collect from you, why we collect such data, how we use the data, how you can control your data, subject to requirements of the Pension Reform Act 2014, and how we manage, store, protect, share, retain or delete your information.

This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy is issued by AIICO Pension Managers Limited. “AIICO Pension”, “we”, “us” or “our” in this privacy policy, refers to AIICO Pension Managers Limited.


By using this website (or by ticking the consent box below) you agree to the terms of this Privacy Policy, as to allow us to utilise your data to service you more accurately. 

By consenting to this policy, you are assumed to be of reasonable age for the purpose of using this website within the relevant country from where you access this website. This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Scope of this Privacy Policy

This privacy policy applies to information collected on this website and generally to the business of AIICO Pension.

Changes to this Privacy Policy and your duty to Inform us of Change in Data

We keep our privacy policy under regular review and as such, the version of this policy which you are reading may be changed at any time. We will endeavour to inform you before hand of an impending update to our policy. This current version of this policy was last updated on February 27, 2020

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

What type of information do we have?

The type of information we collect is Personal Data. Personal Data refers to any piece of information that relates to an identified or identifiable living individual or pieces of information, which if collated together can lead to the identification of an individual person.

Personal Data includes data such as email address, phone number, full name, account details, home address, school history, driver’s license number, bank account number, passport number etc pertaining to a natural person. It does not include data provided anonymously.

The type of personal data we may collect are as follows

  1. Identity Data includes data such as first name, maiden name, last name, social media username or similar identifier, marital status, title, date of birth, next-of-kin data, biometric data and gender.
  2. Contact Data includes data such as home address, email address and telephone number.

iii.           Financial Data includes data such as salary structure

  1. Technical Data includes data such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  2. Transaction Data includes data such as details about payments to and from you and other details of products and services you have purchased from us.
  3. Usage Data includes data such as information about how you use our website, products and services.

vii.          Marketing and Communications Data includes data such as regarding your preferences in receiving marketing from us and our third parties and your communication preferences.

How do we collect your Data?

We use different methods to collect data from and about you including through

Direct interactions

We collect your data through direct provision of data in the course of your use of our services with your consent.

You may give us your data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions

We collect your data through direct provision of data in the course of your use of our services with your consent. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Third parties or publicly available sources

We may also receive your personal data from third parties to whom you have legally provided such data to, and we may use such data in accordance with our policies. To the extent that such data is disclosed by third parties, whether your employers, our clients, service providers, advertisers or other sites throughout the Internet, different rules may apply to their use or disclosure of your information. We do not control how they use or share your data and we cannot make any representations or warranties as to these.

We have exclusive ownership of the information collected on our website. We however only have this right over data that you have voluntarily shared to us directly or through your usage of our website.

With your consent, we use your information to fulfil requests to receive information or materials from us, to carry out services for your benefit and to process applications and requests from you.

We do not use your data for any other purpose than for the purposes listed out in this policy and we do not sell, lend or rent any personal data about you to any third parties.

Why we collect Data?

We collect data to enable us process requests or applications which you make, or which are made on your behalf with your consent and to provide you with our services.

We collect data to be able to communicate with you, to provide further information on our products and services and to assist you.

We collect data to be able to respond to questions or requests which you submit as well as anticipate and resolve problems with any services we offer to you.

How you can control your Data

In addition to being able to limit the data your directly provide to us, you also have the option of exercising any of the below rights with respect to your data

  1. Request information about any of your personal data which we are processing, and request access to your personal information which we possess.
  2. Request correction of personal information that we hold about you to make them more accurate or to reflect change in circumstances which the personal information we possess does not reflect.
  3. Request us to refrain from doing certain things with your data or restrict the extent of our collection or processing of your data.
  4. Request partial or complete erasure of your personal information.
  5. Object to our processing of your personal information where we are processing your personal information for direct marketing purposes.
  6. Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Request the transfer of your personal information to another party.

Do we share your Data?

It may be necessary for us to share your personal data with third parties such as The National Pension Commission (PenCom), other regulatory authorities, our fund custodians, affiliates, authorized agents, and service providers.  We could disclose any information about you as required by law and we may make such disclosures to law enforcement agencies and government officials, as necessary or appropriate under the relevant circumstance. Other than these instances, we do not disclose or share your personal data provided to us without your authorisation.

How we manage, store, protect, retain or delete your information?

We have well-maintained systems for storing and managing your data, and we commit to conscientiously utilising your data in consonance with the provisions of this policy.

We have suitable security measures in place to prevent your personal data from being accidentally lost or used or accessed in an unauthorised way by a third party. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We admit however that no website or database is completely secure or “hacker proof” and we only guarantee the safety of your data to the extent of our undertaking all reasonable measures to protect the data.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements after which we will promptly delete your data from all of our databases.